Privacy Policy

Your confidentiality is of paramount importance to us. The following document delves into our data handling practices, with a succinct assurance of our ethical intentions.

This policy delineates our data usage practices, emphasizing privacy protection in interactions through our website, telephone, email correspondence, and CCTV usage. It is a dynamic document, subject to regular updates and evaluations to align with legal requirements and customer input.

Samsara Yoga Center LLC (“Samsara”) upholds a deep respect for your privacy, fostering a secure environment for visitors to our website and users of our services. This privacy policy governs the collection, utilization, maintenance, and disclosure of information obtained from visitors to Samsara's website. Its scope extends across all products and services offered by Samsara. We aim for this policy to enable you to make well-informed decisions regarding the disclosure of personal information. Kindly review this privacy statement thoroughly before engaging with the website or providing any personal details. We recommend revisiting this statement on each site visit to ensure a clear understanding of how your personal information will be handled.

YOUR PERSONAL DATA/INFORMATION AND OUR RESPONSIBILITY OF DATA PROCESSING

Personal data refers to information that can identify an individual. This encompasses specific categories of personal information, such as details about a person's racial or ethnic background, political views, religious or philosophical beliefs, affiliations, genetic data, biometric details, health records, and information regarding their criminal history.

The entity within Samsara Yoga Center LLC responsible for processing your personal data/information depends on your interactions with Samsara Yoga Center LLC (whether through our website, other communication channels, or physical locations) and your geographical location. In this privacy policy, the relevant Samsara Yoga Center LLC entity is denoted as "Samsara" "Samsara Tribe" "our," "we," or "us."

Your purchases of goods and services, along with your participation in specific events and promotions in the UAE, fall under the jurisdiction of Samsara Yoga Center LLC (Stella Maris Tower, R-04). Samsara Yoga Center LLC (Stella Maris Tower, R-04) is accountable for all other processing activities related to our website

SAMSARA WEBSITE

Samsara may collect personal identification data through various means, such as when users browse the site, register, subscribe to newsletters, or engage in other activities and services available on the website. Users may be asked to provide the following information:

Name
Email address
Mailing address
Telephone/Mobile number
Credit Card information

While users have the option to visit the site anonymously, we will only gather personal identification information if users choose to provide it voluntarily. Opting not to disclose personal information may limit participation in certain website activities.

In the course of user interactions with our website, non-personal identification data may also be gathered, including browser details, device type, and technical information related to their connection to the site, such as operating system and Internet service providers.

When personal data is collected, it is used to authenticate users, address inquiries efficiently, monitor website usage, especially during class registrations, and establish usage metrics for internal purposes.

For class registration, additional information about users' health and any physical limitations impacting their use of services may be required. This information ensures consideration of medical history and helps determine the suitability of attending classes. Users remain accountable for their health and safety, and the data collection does not affect our liability, as outlined in our Terms of Service.

CONTACTING US

Via Telephone

Your telephone calls and conversations with us are not recorded. However, during these calls, we may collect the following information:

Name
Contact details
Your Samsara Tribe account email address

We process this information to fulfill our contractual obligations, provide requested services, and address any inquiries you may have. This processing is necessary for the performance of our contract with you and to deliver the services you have requested or resolve any queries raised during your call.

Via Email

We retain copies of our email correspondence with you to document your interactions and facilitate responses to your inquiries.

CLOSED-CIRCUIT TELEVISION (CCTV)

Certain locations within our facilities are equipped with Closed-Circuit Television (CCTV) systems to enhance security measures and aid in the prevention and detection of criminal activities.

Each country's CCTV operations comply with guidelines established by the respective regional data protection authorities. Samsara collects and utilizes this data as part of its service provision to safeguard both our personnel and visitors to our premises.

It is our commitment to retain CCTV footage only for the necessary duration and to securely dispose of it thereafter.

By utilizing our services and facilities, you implicitly consent to the CCTV surveillance described above.

HTTP COOKIES

HTTP Cookies may be used on our website to improve user experience. Cookies are stored on the hard drives of users by their web browsers for record-keeping and occasionally to track information about them. A user’s web browser can be configured to accept cookies or to notify them when cookies are being sent. If they do, be a

Visit https://www.aboutcookies.org /or other comparable websites to learn more about cookies.

USE OF YOUR INFORMATION

We collect and process personal data from users, visitors to our websites, clients, customers, and website visitors. This is essential for providing services, delivering products upon purchase, processing payments to Samsara, and refining our products to better serve you.

The utilization of your personal information falls within the scope of our legitimate interests in delivering services and goods, or within the requirements of our contractual obligations:

· Enhancing Customer Service: Your information enables us to efficiently address your customer service requests and cater to your needs.

· Personalizing User Experience: Aggregate information helps us understand how users collectively engage with the services and resources on our website.

· Improving and Enhancing Our Website: Your feedback aids in enhancing our products, services, and website functionality.

· Implementing Features: Information is used to conduct promotions, contests, surveys, and provide Users with details regarding purchased services.

· Sending Periodic Emails: Email addresses are used to send order-related information, updates, responses to inquiries, and company news. Users can unsubscribe at any time using the detailed instructions provided in each email.

Samsara prioritizes the privacy of minors, ensuring that no information is knowingly collected or retained from individuals under 18 years of age. Our website does not target individuals under 18 unless explicitly stated otherwise in this Agreement.

By utilizing our services, website, or Center, you agree to the terms outlined in our Privacy Policy.

DATA / INFORMATION STORAGE

We prioritize the safeguarding of personal data, maintaining stringent standards in its protection. Our approach involves employing secure protocols for the collection, storage, and processing of personal data, along with robust security measures to prevent unauthorized access, alteration, or disclosure of sensitive information such as usernames, passwords, and transaction details stored on our platform.

To ensure data integrity, our website facilitates the exchange of confidential information through SSL-encrypted channels, fortified with digital signatures. When it comes to data retention, we adhere to a policy of minimal retention periods, securely disposing of both physical and digital records when no longer required.

DATA SHARING POLICY

Similar to many organizations, we collaborate with third-party entities to enhance our services. For instance, when processing payments, your payment details will be required by our trusted payment provider. While these partners maintain robust security measures, any transactions with them are conducted at your own discretion as we do not assume liability for their services.

In certain circumstances, legal obligations may necessitate the disclosure of your personal data to our legal advisors.

Should we share your information with external entities, stringent protocols will be in place to ensure compliance with local data protection regulations.

Your personal information will not be utilized for third-party marketing purposes without your explicit consent.

We do not engage in the sale, trade, or rental of personal user information to external parties. Aggregated demographic data about our users, devoid of personal identification, may be shared in anonymized form with our reputable affiliates, business partners, and advertisers for the purposes specified above.

Kindly note that the privacy policies delineated in this statement pertain exclusively to this website. It is advisable to review the privacy policies of other websites before availing of their services.

EXERCISING YOUR RIGHTS

You have the opportunity to request a copy of your personal information held by us at any time, with our commitment to adhere to the timeframes stipulated by your country's data protection regulations. Additionally, you possess certain rights, including:

Rectification of any inaccuracies in your personal data upon request.
Erasure of your personal information, allowing for the deletion of data where continued processing lacks a compelling rationale.
Lodging objections to the processing of your personal information based on our legitimate interests or those of a third party.
Restriction of the processing of your personal data, enabling you to pause processing to verify accuracy or the purpose of processing.
Transfer of your personal data to another entity upon request.

Should we process your data with your consent, you retain the right to revoke that consent at any time.

To exercise any of these rights, please reach out to the relevant Samsara entity using the contact details provided for your country in the "YOUR PERSONAL DATA/INFORMATION AND OUR RESPONSIBILITY OF DATA PROCESSING" section above. Alternatively, you can contact us through the information offered in the "Contacting us" section below.

Furthermore, you hold the right to lodge a complaint with your local data protection authority should you have concerns regarding how we handle your personal information.

CHANGES TO THIS PRIVACY POLICY

Samsara reserves the right to modify its privacy policy and Terms of Service periodically. In such instances, the revised date will be reflected at the bottom of this page. It is advisable for users to regularly review this page to remain informed about the measures we undertake to safeguard the personal information we gather.

CONTACTING SAMSARA

For inquiries regarding this Privacy Policy, the practices of Samsara, its services, or interactions with this site, kindly reach out to us via email at info@samsaratribe.ae or Samsara Yoga Center LLC.

This Privacy Policy has been updated and is effective as 22/02/2024.